Resume.
Technical Product Manager with a software engineering foundation — shipping AI workflows, API platforms, and SaaS experiences across the full product lifecycle.
Experience.
Public Sector Technology Platform — Technical Product Manager
Toronto, Canada · Dec 2022 – Present
- Redesigned grant workflow using automation & user research — 40% faster turnaround, 3× processing capacity YoY
- Led AI chatbot delivery — 25% engagement lift, 15% uplift in grant submission completions
- Owned rolling product roadmap across 3 concurrent workstreams with quarterly exec alignment
- Ran continuous funnel analysis (Mixpanel, Hotjar) — reduced low-value feature work by 20%
- Executed GTM for 2 major platform launches, hitting adoption targets within 30 days
Amazon Web Services — Software Development Engineer
Toronto, Canada · Sep 2021 – Dec 2022
- Shipped 12 major releases/year on identity platform — 10M+ daily auth requests, 30% cycle time reduction
- Delivered secure identity microservices at AWS scale — zero critical security incidents post-launch
- Monitored KPIs across 5+ concurrent workstreams; ran enterprise discovery interviews to shape roadmap
NCR Corporation — Software Developer
Hyderabad, India · Apr 2018 – Aug 2019
- Scaled transaction infrastructure for 1.5M+ annual operations via cloud architecture upgrades
- Developed PCI-compliant API layers between ATM fleets and backend systems
- Revamped developer onboarding — 25% reduction in ramp time
Education.
University of Regina
Regina, Canada · May 2021
Master of Science, Computer Science
GITAM University
Visakhapatnam, India · May 2018
Bachelor of Science, Computer Science
Certifications.
Project Management Professional (PMP)
PMI · July 2024
Product Manager Certification
BrainStation · Oct 2022
Acoustic Event Detection using Graph Signals
IEEE TENCON Publication · Dec 2017
Skills.
Product
Jira · Asana · Confluence · Figma · Miro · Mixpanel · Hotjar · Productboard · Agile · Scrum
Data & Analytics
SQL · Tableau · Power BI · A/B Testing · Funnel Analysis
Technical
REST APIs · Microservices · OAuth2/OIDC · Java · Python · AWS · Azure · CI/CD · Kubernetes · Postman